- What we store and for how long
Reviews, reviewer details, access tokens, logs and billing records: what is kept, why it has to be, how long it stays, and who else touches it.
- Export your data
Get reviews and reports out whenever you want, and ask for a full copy of everything held on your account.
- Delete your account or a reviewer's data
Every route to deletion: one source, a whole location, your account, and the request a reviewer can send through Facebook.
- How we use AI on your reviews
Which features send review text to the AI, what is never sent, whether it trains anything, and what an AI agent is allowed to do on its own.