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  1. Help Center
  2. Billing

Billing

Plans, invoices, what an automated action costs, and what happens when your credit pool runs out.

  • Plans and what each includes

    Solo-Pro, Agency and Whitelabel: what the monthly price buys, the locations each allows, and how the monthly credits differ between them.

  • What uses your credits

    A rule action is 1 credit; an AI reply costs more, by the review's star rating; everything a person does is free, and reviews arriving are never counted at all.

  • When your credits run out

    The warning at 90%, what pauses when the credits are gone, what never pauses, and how quickly things start again.

  • Buy more credits

    Credit packs top the monthly credits up, apply the moment they are paid, and stay available for 12 months.

  • Invoices and payment method

    Finding and downloading invoices, changing the card, and putting a VAT number and the right address on what you receive.

  • The trial and your payment method

    Seven days of the full product with no card to start, adding a card to continue, what Continue now changes, and what happens without one.

  • Failed payments and the grace period

    A declined card is visible immediately, nothing stops for seven days, and one card update puts it right.

  • Change or cancel your plan

    What happens the moment you switch plan, what waits until the end of the period, and what canceling does to your sources.

LocationsPlans and what each includes
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