A client is an account
Their price, their credit allocation, what they may do about billing and whether they can sign in at all are decided once, here, for the whole account.
Run review management for your clients from a panel of your own
Agency adds the level above the product: client accounts, the locations under them, the credits behind the AI and the requests, and the prices you charge for it. Everything in Solo-Pro is already switched on.
$199 a month50,000 credits a month, shared across every client you run
7-day FREE trial · no credit card required
Clients, locations and review sites
3 levels, and they are the thing worth getting straight first. Price and access are decided once per client. Everything a single business needs is kept inside its own location.
A location is a business
Each one holds its own review sites, rules, saved replies, team and inbox. A client with several businesses can own several locations, and they share a single price and a single allocation.
A review site brings in the reviews
Each location connects its own review sites. Facebook connects today; Google, Trustpilot, App Store, and Google Play are coming soon.
Everything above the inbox, in a single place
The locations are where reviews are read and answered. The panel is where you decide who your clients are, what they pay you and how much automated work they get.
Dashboard
The alerts worth acting on today, each carrying the button that answers it: a location over its allocation, a location past 80%, a review site that lost its connection. Under them sit the totals for the whole account, the clients that need a decision, what your clients are paying you this cycle, and the last few changes your staff made.
Clients
Every client account with the locations it owns, the credits it uses and the price it pays you. Open a row for the manage drawer, or drop straight into the location and answer their reviews yourself.
Insights per client
What this cycle cost, one client at a time: new reviews, AI replies, requests sent, credits used and what those credits cost you. View insights and Build report lead the manage drawer rather than hiding at the bottom of it.
Activity
The trail of changes made to the account, so a price or an allocation that moved has a name and a time against it.
Client billing
The credit pool, the cap per client, your retail prices, your Stripe connection and the ledger, across the 4 rails of a single screen.
Team
Your own staff, and which client locations each of them may enter. Their row names the locations, so the table answers what a person can reach without opening anything.
Developers
The provisioning API: agency keys scoped to a location allowlist, the events we post out to you, and the webhook that turns one of your own sales into a client location.
A single credit pool behind every client
You buy credits from us once and spend them across every client you run. A credit goes when something is done for a client: an AI reply, a review request, a rule action. Working the inbox by hand is FREE, however much of it your team does.
- An allocation per client account each cycle, shared across all of that client's locations and editable in place.
- The allocation is a budget, not a brake. A client who passes it keeps going, and the overage comes out of your credit pool and lands on your invoice.
- The panel names anyone past 80% before the cycle resets, both in its alerts and in the Needs attention list.
- Burn rate, projected depletion and the reset date sit on the same card as automatic top-ups, at a threshold you set.
- A ledger of every credit that entered or left the credit pool, filterable by AI replies, requests, credit packs and allocation changes.
Your plans, your prices, your Stripe
Your clients never meet our plans. They meet yours: your names, your prices, and the set of screens each price opens.
A plan is 4 things
A name the client recognizes, a monthly price, included monthly credits drawn from your credit pool, and a feature mix: which optional screens that price opens. The inbox and the billing screen are always on, because a client who can see neither has nothing to sign in for.
The margin is yours
We bill you for credits and nothing else: no revenue share, no per-seat fee. Each plan card prints what it costs you at full use and what is left of your price, so you price for the worst month rather than the average one.
The money never touches us
Client checkout, subscriptions, invoices and portal sessions are all created on your own Stripe account, so your name is on the statement. We hold a Connect token for it and nothing else: no secret keys, no balance, no way to move money out.
Sell credit packs on at a margin you set, price a single client by hand as a labeled exception, or archive a plan without moving anybody off it.
Invite the client, or run the account for them
Client access is a switch rather than an assumption. Plenty of agencies run every account themselves and send a report each month. Plenty of others hand the reviews inbox to the client's own team. You can move between the 2 without touching anything else.
The invite
Add an email, pick what they pay, and send. They get an invite link, set their own password, and land in their own location: no switcher listing other clients, no link up to your panel, no aggregate numbers, and no sign that a level above them exists.
5 billing permissions
See their billing, update the payment method, switch plans, buy credit packs, cancel on their own. The recommended set is everything except canceling, and that is what a new client starts with until you change the default.
Your own staff
Invite a person once instead of adding them to 6 locations by hand. Staff open the locations you tick and never see prices, margins or the credit pool. Only the owner does.
Or skip the panel entirely: the provisioning API opens a client location from your own system, with an agency key scoped to the locations you allow it to reach.
What Agency does not do
It does not take our name off the product. Your clients sign in on our address and read ReviewComet in the app and in the emails we send them. Taking that away is what the Whitelabel plan is for.
Before you move your clients over
Is there a limit on how many clients I can take on?
No. Clients, locations and team members are all unlimited. Credits are the only meter: a rule action or an email request costs 1 credit, an AI reply or a text costs what it costs us to run, and the credits on the plan are shared across every client you run rather than split between them.
Who pays whom?
Your clients pay you, on your own Stripe account, at the prices you set. We bill you for credits and nothing else: no revenue share and no per-seat fee. The gap between your retail price and your credit cost is yours, and your clients never see our name on a statement.
What happens when a client goes over their allocation?
They keep going. The overage comes out of your credit pool and lands on your invoice, and the panel names anyone past 80% before the cycle resets. That is deliberate: a client should never find their requests or replies switched off mid-month because of a number they cannot see.
Can I run an account without giving the client a login?
Yes. Leave the email off and the account is yours to run. Turn client access on later and the invite goes out then. Switching access back off locks the client out again without touching requests, replies or billing, which carry on exactly as they are.
Start on Agency and add your first client today
7 days of the whole plan, no credit card required: your panel, your client accounts, your retail prices, and a batch of trial credits so you can watch it work before you move anybody over.
7-day FREE trial, no credit card required. Nothing is charged unless you add a card.